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Frequently asked questions

Short answers about questions, engines, data and plans.

What does AIShortlist measure?

It asks ChatGPT, Gemini and Perplexity the questions your buyers ask. For each answer it records whether your brand is named, in which position, and which other brands are named instead.

Which AI engines are measured?

ChatGPT, Gemini and Perplexity. Each engine is measured separately. If one fails, that result is marked missing; another engine is never used in its place. Google AI Mode and AI Overviews are not measured today; the Gemini measurement does not stand in for them.

Why can the answer in the dashboard differ from what I see in the ChatGPT app?

We measure through each engine's official API, with web search on, in a clean session, and add a short instruction to every question asking for the answer as a list. In the app, your account history, your location and the model in use at that moment all play a part. So results may not match exactly; the numbers represent the answers to your approved questions under the measurement settings.

What counts as a question?

One sentence a buyer would type into an assistant, such as "recommend an agency in Istanbul for AI visibility". Each question is asked to each of the three engines.

What is a question set?

A separate set of questions your brand is measured on, with its own language, location and competitors. For example, questions asked in Turkish in Turkey are one question set, questions asked in English in the US or UK a second, local questions for Istanbul only, or a separate product line, a third. Question language today is Turkish or English; the country or city is set per question set. Growth includes 2 question sets, Pro 5 question sets across 3 brands, for example one brand in Turkey and the US, a second in Turkey and the UK, a third in Turkey only. The question allowance is shared across question sets.

How does location affect the measurement?

No separate country or city setting is sent to the engines. Location matters when it is written in the question, for example a question that asks "in Istanbul". The city you set on a question set makes part of the questions we suggest local.

Who writes the questions?

We read your website and suggest natural buyer questions. The suggestions never include your brand. You edit and approve the list. Nothing is measured without your approval.

How often is it measured?

On paid plans every question is measured weekly. The free trial runs one measurement. After each weekly measurement you get an email report. On Growth, Pro and Agency the questions you mark as most important (5, 15, 40) are also tracked every day.

How is the score calculated if an engine does not answer?

The call is tried three times. If there is still no answer, that cell shows "Not measured" in the question table; no zero is written and no other engine is used in its place. The score is calculated only from answers that were really received; a missing answer is left out of the denominator.

What is a list page action plan?

Many AI answers cite "best X" list pages. For a list page, the action plan shows the page type, whether your brand is really on it, who to contact from routes found on the page, facts to send from your own site and an email draft in the page's language. Getting on a list does not guarantee you will be named in answers; it is a step that makes it more likely.

What does the site check look at?

It crawls your site by following its links, from 10 to 1,000 pages depending on your plan: broken pages, redirect chains, duplicate titles and descriptions, pages with no internal links, the sitemap, canonical tags, http and https. It measures mobile and desktop speed with Google PageSpeed and checks whether ChatGPT, Claude, Perplexity, Google and Bing bots can reach your site. You get a site health score from 0 to 100 and the 5 things to fix first.

What is a new page suggestion?

A page your site does not have yet but should. It is chosen from the questions where AI does not name you and the pages it cites instead. Each suggestion comes with the full text: title, address, meta description, sections written as questions, FAQ and which of your existing pages should link to it. The text uses only facts from your site; missing facts are left blank in brackets.

What if I run out of new pages for the month?

Your plan sets how many new page suggestions you get every 30 days: 5 on Starter, 15 on Growth, 40 on Pro and 100 on Agency. The trial and Lite do not include new page suggestions. If you need more, write to us for an extra pack of 10 pages; it stays on your account until you use it.

What is a sub-question analysis?

AI search engines split a question into sub-questions and search for those; Google has said AI Mode works this way. For each question you approved, it lists the likely sub-questions, shows which ones your site already answers with the page and quote, and suggests the section to add for the rest.

What is the to-do list?

It gathers every job from list pages, site problems, text suggestions, sub-questions and new pages into one prioritised list. When you mark a job as done, the state of the related questions on that day is saved and the next measurement is shown beside it. AI answers also change on their own; the measurement after a job is an observation, not proof that the job caused it.

What is the free site audit?

Type your domain and email into the free audit form on aishortlist.app. Usually within a few minutes you get a site health score, page speed, AI bot access and the 5 things to fix first; the link to the result is also emailed to you. No account needed. This is a technical check; it does not measure how often AI names your brand.

Are the text suggestions made up?

Suggestions are matched against your own site: a passage is offered for replacement only if it is on the page word for word, numbers that are not on your site are removed, and missing facts are left as blanks for you to fill in. These checks lower the risk of errors, but they do not correct a fact that is already wrong or out of date on your site. Check accuracy and freshness yourself before you publish.

Do you change anything on my website?

No. We only read your public pages. You decide what to apply and you apply it yourself.

Do you guarantee I will be recommended?

No. Nobody can. We measure honestly and show the steps that make a recommendation more likely.

Is there a free trial?

Yes, and it needs no card: 1 brand, 10 questions, 1 measurement on 3 engines, a 10-page site crawl with speed and bot checks and text suggestions for 1 page (2 shown). The to-do list, sub-question analysis, new page suggestions and list page action plans open on the paid plans.

Can I cancel?

Yes, at any time from your dashboard. Cancelling stops the renewal and the plan runs until the end of the period you already paid for. The rest of a paid period is not refunded. For example, if you cancel a yearly plan in month 6, it keeps running until the end of the year and the remaining 6 months are not refunded.

Which languages does the dashboard support?

English and Turkish. Email drafts for list pages are written in the language of the page.

See where you stand today

Create a question set, approve your questions and get your first result. Free, no card needed.

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